- Your order ships within 1-2 business days. Priority and insured shipping options are available for all items. Meteor Gem packs products to ensure the condition they were sold in using above-average packing materials. If your package shows up damaged, and you did not pay for an insured shipping method, unfortunately we cannot give free replacements or refunds.
- Once you have a tracking number, that means the package is on its way to you. It is very common for USPS to not scan packages which are already moving. The way our process is refined, it is impossible for you to get a tracking number without a labeled package. We have zero interest in sitting on paid/packed orders so you must be patient with the tracking and delivery via the shipping method you selected. We are not responsible for damaged shipments or carrier issues with uninsured shipping methods. Buyer takes a risk when purchasing uninsured shipping methods, and safer shipping options are available for all sales.